Customer Portal
12 articles
- How can subscribers manage their subscriptions?Learn how your subscribers can manage, update, or cancel their subscriptions using Subi's customer portals.
- Limit how many times a customer can skip an orderCap customer-initiated skips per month, per year, or per contract lifetime.
- Choose which customer portal your subscription emails link toSee both customer portals side by side, copy or preview the Subi portal link, and pick which one your subscription emails open.
- Translate your customer portal into your store's languagesTurn on portal translation, auto-translate every language you sell in, and fine-tune any wording before your customers see it.
- How do I limit how far a customer can reschedule their next order?Set a maximum number of billing cycles a customer can move their next order date ahead.
- Can my customers combine two subscriptions into one?Let customers merge two subscriptions on the same schedule into one delivery, keeping every price.
- What is the Customer Account Extension (Embedded Portal)?Subi's embedded portal is a fully branded subscription portal inside Shopify's customer account area.
- What is the Subi Hosted Portal and how does it work?Learn how the Subi Hosted Portal lets your customers manage their subscriptions without theme code changes.
- How can I customize and translate the Subi Customer Portals?Learn how to customize branding, permissions, translations, Smart Cancel Flows, and styling for both Subi portals.
- Manage Customer Portal Permissions in SubiHow to limit subscribers to pause, skip, or cancel their subscription from the customer portal
- How your subscribers reach their customer portal and log in without a passwordThe main ways subscribers reach their Subi customer portal (direct link, subscription email links, the Shopify customer account section), plus the passwordless one-time-code login steps to share with customers.
- Add Manage Subscriptions Block to Thank You PageAdd Subi’s Manage subscriptions block to your Shopify Thank You page so customers can instantly manage their subscriptions.