Customer Portal & Experience
Improve the customer journey by optimizing the way your subscribers interact with your products and services.
12 articles
How do I swap a product in my Build a Box subscription?Use this feature to replace a product in a customer’s Build a Box subscription with another eligible item.
How can subscribers manage their subscriptions?Learn how your subscribers can manage, update, or cancel their subscriptions using Subi's customer portals.
Limit how many times a customer can skip an orderCap customer-initiated skips per month, per year, or per contract lifetime.
What is the Customer Account Extension (Embedded Portal)?Subi's embedded portal is a fully branded subscription portal inside Shopify's customer account area.
What is the Subi Hosted Portal and how does it work?Learn how the Subi Hosted Portal lets your customers manage their subscriptions without theme code changes.
How can I customize and translate the Subi Customer Portals?Learn how to customize branding, permissions, translations, Smart Cancel Flows, and styling for both Subi portals.
Manage Customer PermissionsHow to limit subscribers to pause, skip, or cancel their subscription from the customer portal
Customer Portal Passwordless LoginHow you customer can login to their customer portal to manage their subscriptions?
How do I add the “Manage subscriptions” block to my Thank You page?Add Subi’s Manage subscriptions block to your Shopify Thank You page so customers can instantly manage their subscriptions.