Getting started
Start your journey with Subi by following step-by-step guides for setting up your account and subscriptions.
14 articles
- How do I contact the Subi support team?Every way to reach Subi support from inside Subi: the chat, the Email us form, Subi AI and our email address.
- What features does Subi have? A tour of what Subi can doA short tour of what Subi can do for your store, area by area, with a link to the full guide for each feature.
- Setup your first subscription plan in SubiCreate and launch your first Subi subscription, membership, or box plan with setup steps, feature overview, widget activation, and testing.
- Why did Subi AI suggest a discount on one of my subscription plans?Subi AI can suggest a 10% discount on a plan that sells at no discount. Nothing changes until you approve it.
- What can I ask Subi AI?The kinds of questions Subi AI answers about your own store, with examples you can paste in, and the changes it can prepare for you to approve.
- Seven checks that win more subscribers at checkoutThe seven settings in your Subi admin that decide what a shopper is offered at checkout, and how to check each one.
- How do I open Subi AI from any page in the Subi admin?Where the Subi AI button sits, how the panel opens beside the page or expands, and how to find, rename or delete a past conversation.
- How do I use the Subi home page, and what do the plan statuses mean?Learn what each section of your Subi home page does, how the setup guide works, and what Active, Inactive and Action required mean.
- Understanding the tier slider on Subi’s pricing pageHow Subi's pricing page slider works: preview your monthly cost at any subscriber count before you subscribe.
- Shopify Subscription Eligibility RequirementsLearn Shopify’s rules your store must meet to sell subscriptions, including supported payment gateways and sales channels.
- How can I offer subscription boxes or bundles with Subi?Create subscription boxes with Subi using build-a-box, fixed bundles, mystery boxes, quick checkout links, or Fast Bundle integration.
- How do I place a test subscription order?Learn how to place a test subscription order to check your checkout and payment provider setup.
- How do I test subscription shipping settings?Learn how to test shipping rates, discounts, and free shipping thresholds for subscription orders.
- How do I test subscription email notifications?Learn how to test and review subscription-related email notifications before launching your store.