Placing a test subscription order helps you confirm that your checkout process and payment settings are working correctly. This article explains when to test and how to place a subscription test order.
When should I place a test subscription order?
You should place at least one test subscription order:
During your initial store setup
After updating your payment provider settings
How can I place a test subscription order?
You can test using Shopify Payments test mode or a real transaction (if supported by your payment provider). Always check your provider’s terms before running real transactions.
Option 1: Shopify Payments test mode
If you use Shopify Payments, you can activate test mode in Shopify Payments to simulate a subscription checkout without charging your card. Here are the steps:
Enable test mode in your Shopify Payments settings.
Place an order on your store as a customer would, using Shopify’s test payment details.
Complete checkout and review the full experience, including order confirmation, subscription contract, and email notifications in Subi.
Tip: Turn off Test mode after testing by unchecking Enable test mode to resume live payments.
Option 2: Real transaction and refund
If Test Mode is not available, you can place a real order using your live payment provider and then refund it. All you need to do is:
Confirm that your live payment provider is active.
Place an order on your store using your own credit card.
Verify the transaction in your payment provider dashboard.
Cancel and refund the order promptly.
Note: Third-party transaction fees may apply and are not always refundable.
Next Steps
How do I test subscription shipping settings? — Learn how to confirm that shipping rates, discounts, and delivery thresholds are applied correctly.
How do I test subscription email notifications? — Check how to review and customize your customer-facing notifications.
Need Help?
Feel free to contact our support team. We're here for you anytime:
Live Chat: Message us from within the Subi app or your Shopify Admin.
Email: Reach us at [email protected].