To sell subscriptions on your Shopify store using a third-party app like Subi, you need to meet specific eligibility requirements set by Shopify. This article explains those requirements, including supported payment gateways, delivery options, and sales channels.
What payment gateways can I use for Shopify subscriptions?
To sell subscriptions, Shopify requires your store to use one of the supported payment gateways:
Stripe (availability may vary by merchant – please check your Shopify account for feature availability)
Gateways like Flow, Razorpay, or Gokwik are not supported. These limitations are set by Shopify and apply broadly across all subscription apps.
Customers can also pay for subscriptions using Shopify’s accelerated checkout methods, such as Shop Pay, Apple Pay, Google Pay, or PayPal.
Important: Customers cannot purchase subscriptions using local payment methods like Klarna, mollie iDEAL, or Sofort. Additionally, unsupported gateways include Flow, Razorpay, and Gokwik, which are restricted by Shopify for subscription payments.
Which sales channels and delivery methods support subscriptions?
Shopify subscriptions are supported only on specific sales channels and delivery methods:
Delivery options: Shipping, local delivery, and in-store pickup are supported for subscription orders.
Sales channels: Subscription products are only available on the Online Store and Custom Storefront sales channels.
Product bundles: Subscription products are not compatible with Shopify’s product bundles. If you want to sell bundled subscriptions, you can create a Fixed Bundle Subscription Plan in Subi.
How do I check if my store is eligible to sell subscriptions?
If your Shopify store does not meet the eligibility requirements, Subi will display a banner when you try to create a new Subscription Plan:
If you see the banner, your store is not eligible to sell subscriptions.
If you do not see the banner, your store is eligible, and you can proceed to set up subscriptions.
FAQs
Is there a manual workaround for unsupported payment methods in Subi?
No, there isn’t a manual workaround in Subi for recurring billing outside Shopify’s supported subscription payment methods.
Is Subi compatible with Shopify Payments?
Yes, Subi is compatible with Shopify Payments, and subscriptions can be processed using this gateway.
Need Help?
Feel free to contact our support team. We're here for you anytime:
Live Chat: Message us from within the Subi app or your Shopify Admin.
Email: Reach us at [email protected].