✨ Only available on Subi Plus plans.
🧪 This feature is currently in beta testing. While we’re excited to offer you early access, it may still have some bugs or issues as we continue to improve it.
Status: (Beta) core functionality available, with more improvements on the way
How It Works
Upsells appear in billing reminder emails
Clicking an upsell adds the product to the next order as a subscription item — no checkout needed
Products already in the upcoming order are excluded
Where Upsells Appear
Currently in billing reminder emails
Future updates will extend upsells to the customer portal and other locations
⚙️ Set Up Upsells
Go to Subi → Upsells tab
Click Set up on the upsell card
Click Create rule
Choose your audience targeting:
All subscribers
Customers with specific products
Subscribers created within N days
Customers with Shopify tags
Select products to promote
Choose the number of products to show per email
Click Save
Products are randomly selected from your chosen list for each email.
Customer Permissions Required
Navigate to Customer permissions → Products
Enable "Customers can add products"
If disabled, upsells won’t work and a warning will appear
Upsell Product Rules
Random selection from eligible products
Exclude products already in next order
Upsells are always added as subscription items
Managing Upsell Rules
You can now create multiple rules (new!)
Rules include:
Drag-and-drop rule ordering
Priority-based matching (top-down)
Beta Limitations
Only billing reminder emails are supported for now
Limited analytics and reporting
Audience targeting is basic, but improving
FAQs
Can customers remove an upsell after adding it?
Yes, if you’ve enabled the "Customers can remove products" permission under Customer permissions → Products, customers can manage their subscriptions and remove items from upcoming orders.
Are upsells added as one-time products?
No, upsells are always added as subscriptions.
Will upsells show products the customer already has?
No, those products are automatically excluded.
You're all set with Subi Upsells! For help, reach out to our support team.