Subi allows merchants to tailor the customer experience by editing and translating specific text components in the portal, ensuring clear and localized communication with subscribers.
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Subi automatically generates a link to the Customer Portal, enabling easy access for subscribers to manage their subscriptions:
​Customer Portal URL: http://portal.subi.co
Share this link with your customers to allow them to effortlessly manage their subscription settings.
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Merchants can manage customer permissions within the portal, providing full control over what subscribers can access and modify. For more details, refer to the Customer Portal Permissions article.
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Subi offers enhanced cancellation management features, allowing merchants to guide the cancellation process and gather valuable customer feedback:
​Churn Feedback: Display predefined cancellation reasons to collect insights, helping merchants address customer concerns effectively.
​Cancellation Control: Customize the actions taken when a customer cancels their subscription, giving merchants flexibility in managing these requests.
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Merchants can fully customize the look and feel of the customer portal using custom CSS, allowing for a unique and personalized experience.
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