"Failed to create order. No inventory location found or enabled."
This error occurs when Shopify attempts to process an order but cannot identify a valid inventory location to fulfill it. Essentially, this means the product is not linked to any active location, which prevents Shopify from knowing where to source the item.
Why This Happens:
The most common causes of this error include:
The product is not assigned to an active inventory location.
Inventory tracking is not enabled for the product.
Stock levels are set to zero or not updated for the assigned location.
How to Fix the Issue:
1. Verify Inventory Locations
Go to Shopify Admin > Settings > Locations.
Ensure that at least one active location is available.
Confirm that the location has "Fulfill online orders from this location" enabled.
2. Assign Products to Inventory Locations
Navigate to Shopify Admin > Products and select the affected product.
In the Inventory section:
Check that "Multiple locations" is selected.
Click Edit locations and assign the product to the correct inventory location.
3. Check Inventory Tracking Settings
Ensure that inventory tracking is enabled for the product:
Go to Shopify Admin > Products > Inventory.
Confirm that the option to track inventory is selected.
For products with variants, verify that each variant is assigned to a valid location with stock available.
4. Adjust Inventory Quantities
Ensure sufficient stock is available at the correct location:
Go to Shopify Admin > Products > Inventory.
Adjust the On hand or Available quantity for the product.
If you have multiple locations, select the appropriate location from the drop-down menu before making changes.
5. Review Fulfillable Inventory Settings
Go to Shopify Admin > Settings > Shipping and Delivery.
Check your fulfillable inventory settings to ensure products are available for purchase from the correct locations.
6. Test the Order Creation
After making the necessary adjustments, attempt to create the order again to verify the issue has been resolved.
Additional Possible Causes:
New Product: Newly added products might not be assigned to any location yet.
Deleted Location: Removing a location linked to the product could trigger this error.
Third-Party App Conflicts: Ensure third-party apps managing inventory do not conflict with Shopify’s inventory settings.
Still Having Trouble?
If the issue persists, here’s what you can do:
1. Contact Shopify Support
Visit the Shopify Help Center to reach out to support.
2. Provide Key Information
Include:
Product SKU.
Affected location.
Screenshots of your settings and error messages.
By following the steps outlined above, you should be able to resolve the error and ensure your orders are processed smoothly.