What is a subscription streak?
Every time your subscription order ships and is paid for, your streak grows by one. Some stores set up reward milestones, and when your streak reaches a milestone number, you'll automatically receive a reward on your next order.
You don't need to do anything to opt in. If a store you subscribe to has streaks enabled, your streak starts counting from your first paid subscription order.
Where can I see my streak?
Open your subscription account (the same place you manage your subscriptions). On any subscription with an active streak, you'll see:
A flame icon next to the subscription with your current streak count.
A "Streaks" card on the subscription details page showing your current streak count, your progress toward the next milestone, and a list of milestones you've already earned and ones you can still earn.
Tap View rewards to see all milestones for the current campaign and what each one unlocks.
How are rewards delivered?
Rewards are applied automatically to your next order. You don't need a discount code. Depending on what the merchant has set up, a reward might be:
A percentage off your next order
A fixed dollar amount off
Free shipping
Store credit
Loyalty points
The reward shows up on your next subscription invoice, with no action needed from you.
What can break my streak?
A streak can be reset (broken) if:
A scheduled payment fails and isn't retried within the store's grace period.
You pause your subscription for longer than the store's pause grace period.
You cancel the subscription.
You skip a payment (only on stores that count skips as a break).
If your streak is "at risk", for example because of a failed payment that is being retried, you'll see an "At risk" badge on the streak card. As long as the issue is resolved within the grace window, your streak continues.
Why don't I see a streak card?
A few reasons:
The store you're subscribed to hasn't set up a streaks campaign yet.
Your subscription is brand new and the first order hasn't shipped yet.
The streaks feature isn't enabled for this store.
Frequently asked questions
Do my streaks carry over to a new subscription?
Streaks are tied to a single subscription. If you cancel and re-subscribe, you start a new streak.
Can I see other customers' streaks?
No. Only your own streak is shown, and only to you.
I switched the product on my subscription. Does that break my streak?
No. Changing products or quantities on the same subscription doesn't reset your streak.
My streak count looks wrong. Who do I contact?
Reach out to the store you subscribe to. They can check the streak history and correct any miscount.