Can you sell a Subi membership in your physical store with Shopify POS? Yes. Turn on Sell at the register with Shopify POS on the membership plan, and your staff can add the membership at the register and start it with the Subi Subscriptions tile. Online, the membership stays subscription-only.
Why a membership is refused at the register by default
A Subi membership is sold as a subscription only. Shopify keeps a subscription-only product out of a Shopify POS cart, so staff see the message «Channel Point of Sale does not support products that require Subscription» when they try to add it. The register switch lets the membership into the POS cart while Subi keeps it subscription-only in your online store.
Before you start: give Subi access to cart and checkout validations
The switch needs Subi's cart and checkout validation, because that validation is what keeps the membership subscription-only online once the register can sell it. If your store has not given Subi this access yet, the switch cannot be turned on and a banner shows below it: «Please update the app to access 'Sell at the register with Shopify POS' and continue here.»
Click Update now in the banner.
In Shopify's Update data access window, approve the access to cart and checkout validations.
When you come back, the banner is gone and you can turn the switch on. You do not need to reload the page.
How to turn on selling at the register
In Subi, go to Plans and open your membership plan, or create a new one.
In the membership details, find Sell at the register with Shopify POS, right below Purchase type.
Turn the switch on. A note appears under it: «Staff can add this membership at the register with the Subi Subscriptions tile. Online, it stays subscription-only.»
Click Save.
The switch is off for every membership until you turn it on, and it works with both purchase types, Subscription and Subscription & 1-Month Access. Each membership plan has its own switch.
How your staff sell the membership at the register
Make sure the membership product is available on your Point of Sale sales channel in Shopify.
If the Subi Subscriptions tile is not on your POS home screen yet, add it to the smart grid: add a tile, choose Apps, then Subi Subscriptions.
Add the membership product to the cart.
Add the customer to the cart. The tile reads «Add a customer to subscribe» until a customer is added.
Open the Subi Subscriptions tile, choose the membership tier's plan for the line, and take payment.
The customer then has the membership on the tier they chose, with its member tag and perks, just as if they had joined online.
What happens if staff skip the tile
If staff add the membership and take payment without choosing a plan in the Subi Subscriptions tile, Shopify completes the sale as a one-time purchase. The customer gets no membership, no member tag and no perks, and nothing renews. Shopify does not let apps check sales at the register, so Subi cannot stop this sale. Always use the tile for a membership sale.
What stays the same in your online store
Online, the membership is still subscription-only. Your membership widget shows only the membership's plans. If someone tries to add the membership to the cart without a plan, the add is refused with «This membership is sold as a subscription only. Choose a plan, then add it to your cart.» If a cart line without a plan reaches checkout, checkout shows «This membership is sold as a subscription only. Go back to your cart, remove it, then add it again with a plan.» and the order cannot be placed.
Turning the switch off
Turn the switch off and click Save. The membership becomes subscription-only everywhere again, and Shopify POS refuses it at the register.
If Subi's access is removed later
If the access to cart and checkout validations is removed from Subi, Subi makes the membership subscription-only everywhere again, so it cannot be sold online without a plan. Staff then cannot add it at the register. Give the access again with Update now and the membership can be sold at the register again.